Support

Ryan Donnelly Jun 12 SCORM Cloud / Latest News

On Sunday, July 12th, from 3 PM to 9 PM UTC (make sure to confirm your local time), cloud.scorm.com will be unavailable for an extended maintenance window. During this time, we will migrate all of the backend data storage for SCORM Cloud from Amazon’s SimpleDB service to a SQL based backend.

Over the last two years, SCORM Cloud has seen some incredible growth. Because of that, we had to go back to the drawing board to design an infrastructure that would continue to support the current rate of growth. We have plans to make SCORM Cloud bigger, faster, and stronger. Unfortunately, to pull it off, we’re going to have our first ever planned downtime.

What to expect during the maintenance window:

During the maintenance window, SCORM Cloud’s API and web interface will not be available. API calls will result in a 500 error, with the exception of registration launches. Registration launches via the API and Dispatch will redirect to a generic maintenance message. All web interface requests and invitation launches will redirect to a SCORM Cloud maintenance message.

How to prepare:

  • · API users should either prepare to manually disable and enable their site, or to use the rustici.debug.ping method to programmatically determine when the maintenance window is active.
  • · Wordpress users should manually disable their site for the duration of the maintenance window.
  • · Invitation and Dispatch users should notify their clients of the maintenance window. 

If you have any questions, please contact us at support@scorm.com

We’re looking forward to bringing you an even better SCORM Cloud!

— The SCORM Cloud Team

 

Joe Donnelly December 17, 2014 SCORM Engine / Latest News

We've just released a new version of SCORM Engine (2014.1)!  This version includes a number of improvements that make this one of the most robust upgrades in the history of the SCORM Engine, so you definitely want to think about getting your application updated to use 2014.1.  If you are ready to start talking upgrade, go ahead and contact us or just shoot us a message if you have any questions!

Here are some of the highlights:

1.  It's SCORM and Tin Can conformant!  The new Tin Can (xAPI) Conformance Test Suite from ADL includes hundreds of tests to assess LRS conformance.  Rest assured, SCORM Engine 2014 passes them all.

2.  Engine supports Recipes!  It automatically indexes incoming Tin Can API statements using these Recipes' specifications, making Tin Can even simpler.

3.  It's even faster than before.  We've made significant database improvements for increased speed and overall performance.

4.  Improved Tin Can implementation with focus on performance

5.  Tin Can conformance bug fixes (see #1)

6.  Added Postgres V3 support

7.  Improved Oracle performance

8.  Improved DB Retry support

9.  Fixed XSS vulnerabilities found in security audit

Where can you find more information?

For more top-level technical details on the new release, visit the Documentation page or contact us.

Tammy Rutherford May 1, 2014 SCORM Cloud / Dispatch

Great news! You can create a Dispatch of a Tin Can course. Here's how you can make it happen:

 

1. From your "Library" page, select the Tin Can course/s you want to create Dispatches for (yes, you can select more than 1 at a time if they are both going to the same Client LMS)

2. Click on the "Dispatch" button 

Screen_Shot_2014-05-01_at_6.56.01_PM.png

 

3. Follow the instructions on setting up the Dispatch.

4. Download the Dispatch file to save it locally. 

5. Provide Dispatch file to your clients for them to load into their LMS- just like any other SCORM 1.2 file.

 

Voila! Tin Can courses now launching from a SCORM LMS. Tin Can statements are stored in your Cloud LRS. SCORM data is reported back to the client LMS.

 

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